Refund & Cancellation Policy

Quick Summary

If something goes wrong with your purchase – for example, the biodata won’t download or there’s a technical issue – we’re here to help and, if necessary, refund you.

How to Request a Refund

Before asking for a refund, please contact us via email or Telegram (@biodatamaker). To speed things up, include:

• Your payment ID or transaction reference
• A brief description of the problem
• Screenshots of the error or receipt if available

We’ll try to fix the issue first, but if we can’t, you qualify for a full refund.

What Happens Next?

Once a refund is approved by biodata-maker.com:

• We’ll send the money back to the original payment method.
• Processing usually takes 4–5 business days, though your bank may take a bit longer.

Unable to Use Original Payment Method?

If we can’t refund you through the same method you paid with, we’ll work out another way that works for both of us.

Policy Changes

We may update this page from time to time. We’ll post the latest version here, and continuing to use our service means you agree to the new terms.